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A B2B distribution and wholesale organization·SaaS and B2B tech·Europe·End-to-end AI delivery

An AI recommendation engine guided B2B reps toward upsell, cross-sell, and long-tail SKUs in real time.

Deployment
Beta
Long-tail utilization
Targeted
Upsell and cross-sell
Targeted
A B2B distribution and wholesale organization illustration
At a glance

What we shipped

A recommendation platform embedded in the sales workflow that evaluates client order history, co-purchase patterns, and strategic priorities.

Challenge

B2B distributors and wholesalers manage thousands of SKUs across complex client portfolios. Sales reps rely on memorized product knowledge or habitual order patterns, which pushes a small set of familiar SKUs and leaves many strategically important products underrepresented.

Approach

Blueprint → AI Pilot → Production launch → Scale and operate.

We followed the Datablooz Delivery Model. See our process.

  1. Blueprint

    Analyzed historical orders, catalog structure, client profiles, and corporate sales targets to define recommendation objectives.

  2. AI Pilot

    Built a machine-learning recommendation engine on order history and co-purchase patterns, validated against rep judgment.

  3. Production launch

    Integrated real-time recommendations into the sales workflow for rep-in-meeting use with target alignment logic.

  4. Scale and operate

    Extended to demand forecasting, automated quoting, and customer lifetime value scoring across accounts.

Outcomes

Business, technical, and governance outcomes.

  • In-meeting product suggestions aligned with targets.
  • Upsell and cross-sell guidance from real behavior.
  • Long-tail utilization raised above habitual patterns.
  • Foundation for predictive commercial operations.
Architecture and stack
  • Python
  • Scikit-learn
  • FastAPI
  • PostgreSQL
  • Airflow
  • Docker
Governance

Recommendation rules reviewed by commercial leadership, with target weighting configurable per strategy cycle.

Working on something similar?

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Reference calls available under NDA after the second working session.